Enquiries & bookings

Let's find the right care for your family.

Tell us about your family and what you need. We respond to every genuine enquiry personally, usually within 24–48 business hours. Please note we cannot accommodate last minute bookings at this time, please ensure your booking is within 2-3 business days of you submitting the form to ensure we can provide support.

Before you enquire

Why we take a small fee upfront

A small fee is payable upfront when you make an enquiry. It's how we keep our service genuine, personal and reliable - here's exactly what it covers and why.

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It covers our admin & matching
Every enquiry is reviewed by a real person who personally matches a hand-picked carer to your family — that time and care is what the fee covers.
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It keeps us for genuine families
We're not a time-wasters' service. The fee means our team's energy goes to families who are serious about booking quality care.
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It secures personal, priority attention
It's what lets us stay a relationship-first agency rather than an anonymous app — real people, real care, every time.
Our placement guarantee: Our booking enquiry fee covers the administration involved in reviewing your booking requirements and checking carer availability. This fee is separate from your care costs and is non-refundable. Submitting an enquiry does not guarantee carer availability. We’ll always confirm availability and booking details with you directly before your booking is finalised. 
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Just have a general question? Use our contact form below instead — but please note we don't provide pricing details over a general enquiry. For a quote, make a booking enquiry above.

Make your enquiry

Complete the form below to get started. An initial fee applies when submitting your booking request. This helps us confirm that all enquiries are genuine.

21 yrs
trusted by Perth families
100%
carers personally interviewed
24–48 hrs
personal response to every enquiry